Shipping & Delivery
Shipping
Orders placed on business days before 14:00 are shipped the same day.
When your order shipped from our warehouse, you will receive a confirmation email with a track & trace link.
Delivery Times
Delivery times
• Netherlands: 1–2 days
• Belgium and Germany: 1–3 days
• Other European countries: 2–4 days
Netherlands, Belgium and Germany
Free shipping orders over €49,95 euro. Orders under €49,95 euro is €4,95 euro shipping costs
Italy, France, Austria, Denmark, Sweden, Poland, Portugal, Slovakia, Spain, Luxemburg, Ireland and the Czech Republic
Free shipping on orders over €199,95 euro. Orders under € 199,95 euro is €9,95 euro shipping costs.
Finland, Greece, Estonia, Lithuania, Slovenia, Latvia, Croatia, Hungary, Bulgaria, Romania
Free shipping on orders over €299,95 euro Orders under €299,95 euro €14,95 euro shipping costs
Shipping options
During checkout you can choose delivery to your home address or to a DHL ServicePoint.
Issues with delivery
Is an item missing from your order or did your package arrive damaged?
Please contact our customer service team and include photos where possible.
For complaints related to the delivery of your parcel please refer to DHL customer service.
Sustainability
All orders are shipped with DHL GoGreen.
DHL GoGreen reduces the environmental impact of transport by lowering CO₂ emissions through efficiency improvements, alternative fuels and certified climate protection projects. Emissions generated during shipping are measured and compensated.